Are you getting what you want from your training dollars?
Done well, training uses resources efficiently and meets applicable regulatory compliance requirements as it enables organizations to perform more effectively to achieve their goals and objectives.
And goals and objectives vary. Starting with an appropriate and collaborative needs assessment, we will create or redesign training programs tailored to meet your clear and specific needs, while conserving your resources.
Some of our past offerings include:
Enhancing Your Leadership Effectiveness
A seven-session series designed to help mid-level managers become better leaders. Topics included Organizational Culture, Coaching, Team Formation and Development, Stress Management, and Tips for Staying Organized.
Successful Customer Service
We all have customers, but we don’t always think of them as such. This three-session series explores the ubiquitous nature of good – and bad – customer service. Through personal experience, we examine the role of individuals and corporate culture in quality of customer service.
LEARN-GROW-LEAD
A two-day workshop using the Enneagram personality typing system to enhance one’s personal mastery in relationship and leadership.
Personality Styles and Strategies
Originally designed for small-office healthcare providers, this fun and engaging half-day workshop uses the Enneagram personality typing system to explore the interpersonal dynamics and behavioral preferences in a 6-15 person team.
Managing Change?
More a question than an answer or a how-to, this workshop, designed for executives, seeks to surface conversations about inclusiveness and decision- making styles. Are you creating resistance which you then need to “manage?”
Diversity and Inclusion
Beyond “doing diversity work,” this workshop examines the role of diversity in all its forms, the value inherent in diverse teams and organizations, and how organizational culture and privilege helps and hinders progress toward greater diversity in the workplace.
Succession Planning as Opportunity
A change in leadership presents a unique opportunity to assess your organization and make positive changes. This session provides a step-by-step method for simultaneously maximizing the success of your new leader, honoring the legacy of your former leader, and improving the effectiveness of your organization.
Stress Management
With a little appropriate prodding, people can usually tell you what they “should” do to reduce their stress. This fun and interactive session – designed for eight or more – surfaces those solutions and provides a clear, self-directed plan for their implementation.
Group Formation and Development
As teams form and evolve, normal conflict predictably arises at certain times. The associated behaviors on the part of team members can threaten to tear the team apart – wait! Normal? Predictable? This empowering workshop helps teams tosee that there are completely rational reasons for disruptive behavior – and that they can change them.
The Power of Consensus
Most decision-making methods create winners and losers. True consensus allows groups and teams to reach decisions everyone will support. It’s not easy, though, and not appropriate in all applications. This workshop explores what consensus is, and when and how to use it.
Positioning Your Organization for Successful Strategic Planning
Creating readiness is the key to any successful strategic planning initiative. In this fast-paced and highly interactive session, we share our experiences with strategic planning and provide a step-by-step worksheet for being better prepared for success next time.
Cognitive Distortion
Among the most fun workshops we’ve done, in this session we examine the various ways in which we just don’t think right, and the trouble that causes us in our personal and professional relationships. This one tends to work best for the most highly functional and most highly dysfunctional groups.
Dealing with Conflict
In this session, we teach a language teams can use for dealing with conflict proactively, when in it, and after the fact. This simple language helps people in relationships and work teams to agree ahead of time about how to handle situations they used to never be able to talk about.
Improving Interpersonal and Organizational Communication
Whether interpersonal or interdepartmental, information is always being misinterpreted, if it’s conveyed at all. Why? This event can be adapted to groups of any size, and is designed to help teams and organizations create concrete action plans for enhanced communication.
Training
Are you getting what you want from your training dollars?
Done well, training uses resources efficiently and meets applicable regulatory compliance requirements as it enables organizations to perform more effectively to achieve their goals and objectives.
And goals and objectives vary. Starting with an appropriate and collaborative needs assessment, we will create or redesign training programs tailored to meet your clear and specific needs, while conserving your resources.
Some of our past offerings include:
Enhancing Your Leadership Effectiveness
A seven-session series designed to help mid-level managers become better leaders. Topics included Organizational Culture, Coaching, Team Formation and Development, Stress Management, and Tips for Staying Organized.
Successful Customer Service
We all have customers, but we don’t always think of them as such. This three-session series explores the ubiquitous nature of good – and bad – customer service. Through personal experience, we examine the role of individuals and corporate culture in quality of customer service.
LEARN-GROW-LEAD
A two-day workshop using the Enneagram personality typing system to enhance one’s personal mastery in relationship and leadership.
Personality Styles and Strategies
Originally designed for small-office healthcare providers, this fun and engaging half-day workshop uses the Enneagram personality typing system to explore the interpersonal dynamics and behavioral preferences in a 6-15 person team.
Managing Change?
More a question than an answer or a how-to, this workshop, designed for executives, seeks to surface conversations about inclusiveness and decision- making styles. Are you creating resistance which you then need to “manage?”
Diversity and Inclusion
Beyond “doing diversity work,” this workshop examines the role of diversity in all its forms, the value inherent in diverse teams and organizations, and how organizational culture and privilege helps and hinders progress toward greater diversity in the workplace.
Succession Planning as Opportunity
A change in leadership presents a unique opportunity to assess your organization and make positive changes. This session provides a step-by-step method for simultaneously maximizing the success of your new leader, honoring the legacy of your former leader, and improving the effectiveness of your organization.
Stress Management
With a little appropriate prodding, people can usually tell you what they “should” do to reduce their stress. This fun and interactive session – designed for eight or more – surfaces those solutions and provides a clear, self-directed plan for their implementation.
Group Formation and Development
As teams form and evolve, normal conflict predictably arises at certain times. The associated behaviors on the part of team members can threaten to tear the team apart – wait! Normal? Predictable? This empowering workshop helps teams tosee that there are completely rational reasons for disruptive behavior – and that they can change them.
The Power of Consensus
Most decision-making methods create winners and losers. True consensus allows groups and teams to reach decisions everyone will support. It’s not easy, though, and not appropriate in all applications. This workshop explores what consensus is, and when and how to use it.
Positioning Your Organization for Successful Strategic Planning
Creating readiness is the key to any successful strategic planning initiative. In this fast-paced and highly interactive session, we share our experiences with strategic planning and provide a step-by-step worksheet for being better prepared for success next time.
Cognitive Distortion
Among the most fun workshops we’ve done, in this session we examine the various ways in which we just don’t think right, and the trouble that causes us in our personal and professional relationships. This one tends to work best for the most highly functional and most highly dysfunctional groups.
Dealing with Conflict
In this session, we teach a language teams can use for dealing with conflict proactively, when in it, and after the fact. This simple language helps people in relationships and work teams to agree ahead of time about how to handle situations they used to never be able to talk about.
Improving Interpersonal and Organizational Communication
Whether interpersonal or interdepartmental, information is always being misinterpreted, if it’s conveyed at all. Why? This event can be adapted to groups of any size, and is designed to help teams and organizations create concrete action plans for enhanced communication.